Affiliate Program Frequently Asked Questions (FAQ)



How do I sign up?

It's easy! Register or login to the client area, and visit Affiliates section on left menu bar. Read the terms of our affiliate agreement and click to agree and join. Your account is now set up!

How much will I get paid?

COMMISSION RATES

  • Virtual Private Servers (VPS) - 10%
  • Cloud Hosting - 10%
  • Backup/Storage Hosting - 10%
  • Dedicated/Storage Servers - 5%
  • Co-Location - 5%
  • SSL Certificates - 5%

When do I get paid?

Before commissions are paid your account balance must be at least $100. Payments are sent out on the 1st of every month. For fraud prevention we hold the funds for 90 days before releasing it to you. The payment will be sent using PayPal™ or check.

What payment options do you have?

We use the Internet's most trusted 3rd party payment provider, PayPal™, to credit your commissions. PayPal's™ advanced payment systems ensure that you can have funds transferred to most banks very rapidly. If you don't have a PayPal™ account, sign up for one today - it's FREE! Millions of people around the world entrust payment services to PayPal™. Check payment is also available to US-based addresses. SmartHost account credits are also an option. If you would like to be paid via other methods, please contact us.

What services can I receive commission on?

All SmartHost brands and product lines pay commission on affiliate program eligible products: Virtual Private Servers (VPS), Cloud Hosting, Dedicated Servers, Co-Location, Backup/Storage Services, SSL Certificates, & Domain Registration services. Operating System and Control Panel products/add-ons are not eligible at this time. Due to limitations within the affiliate software utilized: Setup fees (the few that there are...) are currently not eligible for commission, and add-ons ordered after initial order placement are currently not eligible for commission

How much does it cost becoming an affiliate?

Becoming an affiliate partner with SmartHost is completely free, and it only takes a few minutes to get started.

How much money can I make?

There is no limit. You can earn as much commission as you can generate. All depends on how many customers you refer.

How are sales tracked?

Sales are tracked using cookies that expire after 90 days. If a visitor that you refer to SmartHost's website doesn't sign up straight away, if they return within the time frame and sign up, you will still be credited with the sales commission! Our cookies do not collect personal data regarding the customers you refer.

I'm already an affiliate. How do I login?

Affiliates can login thru the standard SmartHost client billing/ordering system interface.

Do I have to have a web site to be an affiliate?

No, you do not. If you don't have a web site already though, why not review our hosting packages? You also do not have to have any active SmartHost services yourself to join or maintain your affiliate partnership.

Am I required to place a link on my web site?

While it is not a condition of joining our affiliate program, it is the best way of earning commissions.

Can I use my commission towards web hosting fees?

Yes, you can use your commission towards your SmartHost service fees if you have such. Please contact us to have your commissions placed as credits towards your account.

How do I know how many sales and commissions I have earned?

Sales activity such as the number of clickthroughs, conversions and the account status can be tracked through the affiliate program summary and the in-depth stats area of your account.

Do you provide the links and banners?

We offer a broad range of banners and text links for you to use throughout your site.

Will you assist me if I need help in signing up?

Please feel free to go to the support section of our site and submit a sales ticket for assistance.



ADDITIONAL INFORMATION